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For the quickest service please use the online support buttton within the poker software or use the web live chat facility by clicking the webchat button below:
Please be aware that support is provided by Bluesquare Poker. Make sure you tell them that you are playing on Green Joker Poker to avoid any confusion.
You can also use the following numbers for help with your online poker account:
Within the UK: 0800 032 0100
Within Eire: 1800 905050 or 0818 221010
Any other country: +44(0)20 76886210
If you find that your problem is not resolved by online or telephone suppport then please email support@bluesqpoker.com. Emails will usually be answered within 24 hours.
Please note that Online Live Chat and the Telephone Customer Service lines can deal with most queries. The Email support is for escalation or non urgent requests.
Email support is not 24hrs any urgent matters should be dealt with by phoning support or using the Live Chat facility.
For matters relating to loyalty bonuses, customer service escalation or affiliate enquiries please email support@greenjokerpoker.com.
French & German players:
We cannot accept Credit or Debit cards from players in France or Germany. Neteller, Ukash and moneybookers can be used.
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